Insights & Trends | Consumers

Today, consumer preferences are constantly changing. Discover the latest insights and research to help you stay ahead of your member's needs.

2022 What Matters NowTM Research Report


A Multicultural and Multigenerational Consumer Lens

The Digital Imperative


Consumer behavior is telling companies they want fast and simple solutions to manage their busy lives.

Tips to Break Down Barriers and Protect More Members


Simplify the life insurance process, making it easier for your member to purchase and building trust along the way.

4 Steps to Simplify and Forge a Deeper Connection


Stay ahead in the life insurance game while creating better connections with your members.

A Guy Walks Into A Hardware Store


Get 4 ideas that can help you focus on driving member experience.

The Evolution of Auto and Home Insurance in 2018


Technology has changed our way of life, including how we do business.