Contact Information
- Collateral Products
800.557.8955 - Credit Union Protection Customer Response Center
800.637.2676 - CUNA Brokerage Services
800.369.2862 - Electronic Settlement Department / WebEFT
800.356.2644 Ext. 6656044, option 2 - Benefits for You
800.999.8786 - Executive Benefits Service Center
800.356.2644 Ext. 6651035 - Guaranteed Asset Protection
888.557.8955 - LOANLINER® Documents
800.356.5012 - Mechanical Repair Coverage
888.557.8955 - MEMBERS Financial Services
888.435.7737 - MEMBER'S CHOICE® Payment Protection Services
800.356.2644, Ext. 6652000 - Online Lending (loanliner.com)
800.962.5465 - Retirement Services
Plan Administrators: 800.999.8786, option 1
Plan Participants: 800.999.8786, option 3 - Risk & Compliance Solutions
800.637.2676, option 4 - TruStage® Final Arrangements & Preplanning Solutions
Preplanning Solutions Agent and Client Support: 800.533.2220, ext. 4157230
Preplanning Solutions US Final Expense – American Memorial Life Insurance: 800.621.7162
Preplanning Solutions US Prearranged Funeral – American Memorial Life Insurance: 800.533.2220
Preplanning Solutions Canada Customer Care – TruStage Life of Canada: 888.977.3752 - TruStage Insurance Program
800.428.3932, option 2 - Verification for Employment and Income
To obtain employment, salary or social service information, please visit www.vaultverify.com; Company Code: 24009
Bond, Business Auto, Collateral Protection, Cyber & Security Incident, Management & Professional Liability, Plastic Card, and Property & Business Liability
844.337.5828 | 608.231.7900 (fax)
Collateral Protection
800.557.8955 | 800.949.0551 (fax)
Credit Disability, Credit Life, Debt Protection, Group Mortgage Protection/Home Mortgage Protection, and Loan Protection/Life Savings
800.621.6323 | 855.726.2513 (fax)
Inquiries from credit unions: paymentprotectionclaims@cunamutual.com
Inquiries from members: members.claims@cunamutual.com
Guaranteed Asset Protection (GAP) and Mechanical Repair Coverage (MRC)
888.557.8955 | 800.949.0551 (fax)
Individual Life & Health, Disability Income, Hospital Accident Plan, and Accidental Death and Dismemberment
800.779.5433 | 608.236.8030 (fax)
CUNA Mutual Sales Executive
Contact your Sales Executive for industry expertise and product solutions tailored to meet your credit union's needs.
800.356.2644
Email our Sales Team
General Comments
General comments about our website.
Website Feedback Form
Technical Difficulties
Technical difficulties involving our website; for example, signing in, password reset, site navigation, or site security.
Contact Web Support:
800.962.5465 (option 1 for password reset)
Locations
Headquarters
5910 Mineral Point Road
Madison, WI 53705
View in Google Maps(Opens in new window)
International Locations
- Canada
- Dominican Republic
- Jamaica
- Puerto Rico
- Trinidad/Tobago

Credit Union Members
For questions related to your insurance policies, investments, annuities, forms, etc.
CUNA Mutual Group is the marketing name for CUNA Mutual Holding Company, a mutual insurance holding company, its subsidiaries and affiliates.